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  • HOME
  • PRODUCTS
    • Address Plaques
    • Wall Plaques
    • Switchplates
    • For the Kitchen
    • For the Office
  • PROCESS
  • ABOUT
  • CONTACT
  • FAQ

  •   FAQ


    :: Please e-mail if you have any questions

    Returns and warranty

     -NO returns on address plaques. These are custom made per order.
       -All other items (including house number tiles) may be returned within 15 days for a full refund. You pay shipping costs.
       -4 year warranty. Items will be replaced at our expense if product fails within four years due to workmanship or material issues. I stand by what I make! This does not cover natural aging. This does not cover damage due to abuse, severe weather, rocks, baseballs, etc...


    How long will it take to receive my items?

    JDRS Craftsman is primarily a ‘make to order’ shop. I do not maintain an inventory of thousands of items. So I do not offer the convenience of next day shipping. However, nearly all orders placed will be shipped out within 2 months. Though some orders may take around 12 weeks. Please be patient as I work to make you the best possible product.


    Will I get a better idea of the shipping date when I place my order?

    Yes. As your order progresses I will update you along the way.


    What are your shipping options?

    At this time, I offer shipping via USPS. This is the most economical method for the size of my products. A tracking / delivery confirmation number will be e-mailed to you when your order ships.


    Your copper items appear to be carved relief. Don’t others do this for cheaper?

    Our carved copper works are unique in the market. Carving copper is technically challenging and so most artists use other methods when working with it. I do not do traditional repousse with thin sheet metal. Instead, I start with a ΒΌ inch thick plate of copper and remove material. The cost of this thick copper plate is the driving force behind the prices.


    JDRS Craftsman is an American company that uses materials made in the USA with few exceptions. Even our copper is mined here! Our exotic hardwoods are obtained from non-domestic, sustainable, plantation grown trees.